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The Power of Persistence: Building Trust in Your Sales Funnel

By David Tonen, CEO, BeResponsive Media

Building strong, lasting connections with leads takes time and effort. Many businesses miss opportunities by giving up their outreach to leads too soon. Consistent communication, grounded in value and trust, is essential to keep new leads engaged and guiding them through your sales funnel.

 

I recently shared my insights on how B2B businesses can leverage a process of persistence by adding value as they build relationships with leads in their sales funnel.

 

In this video, I explain how persistence—through thoughtful, consistent, multi-channel outreach—is the key to earning trust and converting leads into customers.

The Process of Persistence: What It Means

Persistence in your sales funnel is about more than following up. It’s a purpose-driven, strategic plan for delivering valuable content across multiple touchpoints. Here’s what that looks like in practice:

1. Strategic Touchpoints

Effective communication uses multiple methods, including emails, phone calls, and traditional direct mail. In a world dominated by digital messages, personalized physical mail can help you stand out and leave a memorable impression.

2. Purposeful Content

Each piece of communication should provide value to the recipient. This could include links to informative blogs, engaging videos, or personalized messages that solve your leads’ specific challenges.

3. Timely Outreach

Reaching out at the right intervals ensures you remain relevant and “top-of-mind” without becoming annoying. Being consistent and personable shows you care and makes you likable and trustworthy.

Why Persistence Matters

Many sales teams lose potential clients by giving up after one or two attempts. People are not ignoring you or avoiding you because they aren’t interested; it’s because they’re busy. By consistently offering helpful and timely communication, you keep yourself on their radar, increasing the likelihood of conversion when they’re ready to make a decision.

Implementing Persistence in Your Sales Funnel

Map Your Sales Funnel

Identify key stages where your leads may need nurturing. This helps you create tailored content for each phase, from the initial inquiry to the final decision.

Create Meaningful Content

Use blogs, case studies, videos, and other resources to address your leads’ pain points. Content should educate, inspire, and build trust while positioning you as an authority or trusted resource.

Develop a Multi-Channel Plan

Combine digital and traditional channels for maximum impact. Consider integrating email sequences, social media messages, and direct mail to reinforce your messaging.

Monitor and Adjust

Use analytics and your CRM to track engagement and adjust your strategy as needed. Persistence is about maintaining relevance to ensure your messaging evolves with your audience’s needs.

How BeResponsive Media Can Help

We specialize in crafting marketing and sales strategies that drive results. Our services include:

  • Customer Value Journey Strategy: Mapping out the various stages of the relationship and trust-building process to ensure you have created marketing and sales tools that address every stage of the lead’s journey toward becoming a customer.
  • Inbound Marketing Solutions: We create content that aligns with each stage of the customer journey that resonates and engages​.
  • CRM Integration: Streamline your lead management process with tools that optimize communication, tracking and accountability​.
  • Data-Driven Campaigns: Set and review metrics to evaluate, refine, and enhance your marketing and communications efforts​​.

Building Trust Through Persistence

Consistent, thoughtful outreach demonstrates reliability and professionalism, fostering trust over time. By maintaining a strategically thoughtful presence throughout the sales funnel, you’re not just reminding leads of your business—you’re proving your value.

 

If you’re ready to adopt a more strategic approach to lead nurturing, please get in touch with me. I’ll happily assess your current situation and discuss what opportunities will make your marketing and sales processes more effective.

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