This privacy statement was last changed on 31 October 2023, last checked on 31 October 2023, and applies to citizens and legal permanent residents of Canada.
In this privacy statement, we explain what we do with the data we obtain about you via https://beresponsive.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- Account name or alias
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.2 Payments
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data upon termination of the service for the following number of months: 84
1.3 Newsletters
The following categories of data are collected
- A first and last name
- Account name or alias
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.4 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.5 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- Account name or alias
- An email address
- IP Address
Retention period
Upon termination of the service we retain this data for the following period: 7 years.
1.6 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 5 years.
1.7 To be able to offer personalized products and services
The following categories of data are collected
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: CRM
Country or state in which this service provider is located: USA
Purpose of the data transfer: UI/UX Improvements
Country or state in which this service provider is located: Malta
Purpose of the data transfer: Payment Processing
Country or state in which this service provider is located: USA
Purpose of the data transfer: Track & monitor use of our website
Country or state in which this service provider is located: USA
Purpose of the data transfer: Google Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: Facebook Tracking and Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: Remarketing Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: LinkedIn Tracking and Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: Reduce Spam Form Submissions
Country or state in which this service provider is located: USA
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (CA) webpage.
We have concluded a data Processing Agreement with Google.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
7. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
- We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Be Responsive Media Inc.
35 Bloom Lane, Suite 213
Bedford, NS
B4B 2E6
Canada
Website: https://beresponsive.com
Email: werespond@beresponsive.com
Toll free phone number: 877-731-4369
Phone number: 902-832-6178
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Garth Holmes
35 Bloom Lane, Suite 213
Bedford, NS
B4B 2E6
Canada
Annex
BackupBuddy
What personal data we collect and why we collect it
Backups
Per the functionality of this plugin, backups of your website files and/or database are created and stored locally on your server and/or remotely on 3rd party servers based on the settings of this plugin. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored to provide critical functionality of this plugin.
Cookies
Cookies are used to handle importing and restoring backups.
Plugin Settings
Some plugin settings ask for an email address or login credentials to 3rd party services. This is stored to provide functional features to the plugin.
Recent Activity
This plugin tracks dates, times and actions of successful and unsuccessful backups and remote data transfers. This is stored to help make the plugin better and assist with troubleshooting problems.
Logging
This plugin logs some personal information such as email addresses, usernames, database and server information. This is stored to help make the plugin better and assist with troubleshooting problems.
How long we retain your data
Backups
Backup retention is completely up to the website owner. This can vary from less than one minute to indefinitely.
Cookies
Cookies used during the restore/import process expire after 24 hours.
Plugin Settings
Settings are retained indefinitely until they are changed or removed manually.
Where we send your data
Backups
Backups are not automatically sent to remote destinations automatically, however backups can be configured to be sent to third-party servers.
How we protect your data
Backups
Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.
What third parties we receive data from
Backup Destinations
Backups can be sent to third-party destination servers, including but not limited to:
Links to third party privacy policies have been included.
iThemes Security
What personal data we collect and why we collect it
Cookies
Suggested text: Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.
Security Logs
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Who we share your data with
When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site's URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.
This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.
In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.
How long we retain your data
Security logs are retained for 60 days.
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz
Privacy Statement.
LiteSpeed Cache
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see
https://quic.cloud/privacy-policy/ for more details.
